RESPONSE™
At Smith and Long, we understand that when emergencies strike, every second counts. That’s why our RESPONSE™ commitment is at the core of everything we do. Whether it’s a power outage, flood, critical equipment failure, or extreme weather event, you can count on us to respond faster than anyone else in the industry.
Always on Standby
With over 232 fully equipped company vehicles across Southwestern Ontario, we’re ready to tackle any situation, any time of day or night. Our technical team, composed of the brightest minds in the industry, is just a phone call away — 24 hours a day, 365 days a year. We’re proud to say that 100% of our service calls are responded to in under an hour, ensuring that your facility returns to normal operations as quickly as possible.
24/7 Access to Parts and Expertise
Our commitment to speed and reliability is backed by our strong relationships with suppliers, granting us 24-hour access to essential parts and materials. This means we’re fully equipped to address any issue, no matter how complex, without delay.
Say Hi
24/7/365 ONLINE
1-800-346-6566
More Than Just a Quick Fix
At Smith and Long, we don’t see our emergency services as a “one-off performance.” Our goal is to impress you with our personal, responsive service throughout every interaction. We aim to be your trusted partner for ongoing service, maintenance, and installations — building a relationship that lasts for many years to come.
Say Hi
24/7/365 ONLINE
1-800-346-6566
